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The dress is fully lined, 4 bones in the bodice, chest pad in the bust, lace up back or zipper back are all available, total 126 colors are available.
This dress could be custom made, there are no extra cost to do custom size and color.
1, Material:tulle, lace, applique, beads, sequins, rhinestone.
2, Color: picture color or other colors, there are 126 colors are available, please contact us for more colors.
3, Size: standard size or custom size, if dress is custom made, we need to size as following
shoulder to shoulder :_______cm/inch (measured from back of shoulder)
shoulder to bust :_______cm/inch (measured from middle shoulder to nipple)
shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
shoulder to hem :_______cm/inch (measured from middle of shoulder over nipple to end of skirt)
nipple to nipple:_______cm/inch
armhole__________cm/inch (end of arm)
4, Delivery time:
Rush order: within 15 days, please add $30.00.
Normal time: Within 25 days (From May to Dec)
Around 30 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.
5, Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag .
6, Shipping: by UPS or DHL or some special airline.
7, Payment: Paypal, bank transfer, western union, money gram and so on.
8, Return Policy:
We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc.
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.
6. You are required to pay for the shipping fee to return or exchange the dress.
7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:
we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment, for more details, please see our FAQ.
9, Custom taxes
Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it's express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.
We do long time dresses for some famous brands, we also make dresses for designers in European and USA client, please trust us, our strong team could make sure each dress will be your dream dresses.
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1, For dresses standard size with picture color(size must be less than or equal to US14) can be returned, please contact us within one week after date of delivery, dress
must returned within 30 days of the delivery date, we have right to refuse to accept return if return time is expire.
2, For custom order(Color not as picture shown or Custom Size) and Plus size(larger than US14) can’t be returned, please note this policy, because even they returned, we can't
sell them again in the future.
3, Refunds are issued to your original payment method. Refunds cannot be returned to alternate cards or different forms of payment.
4, Returns must be received in new condition; unworn, unwashed, and with the hygienic liner intact. Items returned with obvious use, makeup, animal hair, dander, deodorant,
perfume, or similar product stains may be subject to refusal.
5, Shoes must be returned in their original shoe box and placed inside an additional box for shipping transit. Damage to the shoe box makes shoes ineligible for return. If
received damaged, shoes will be shipped back and subject to additional shipping costs.
6,Original shipping is non-refundable.
If there are quality problems, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us, but we offer free alternation.
Please show us photos of error firstly, there are 3 ways to solve it.
1, Send dress back to get full payment back.
2, get 50% discount to keep it.
3, We will remake one and send it as soon as possible, the first dress no need to send back.
Shipping PolicyRush order: within within 20 days or even earlier, shipping cost is $30.00 extra more.
Normal time: Within 30 days (From May to Dec)
Around 30-35 days (From Jan to April), it's busy season, so produce time will be a little long.