If error is bigger than 1'' for any parts, then please choose custom size, there is o extra cost to do custom size here, we just want our dresses fit you like gloves, dress will fit well if measurements provided are accurate.
For standard size dresses, we need to put them into corresponding mannequin to check, only dresses fit mannequin well, then we can send them out; For custom size dresses, each dress will be checked at least 4 times by 4 different workers, we need to control error less than 0.5''
"7 Day Money Back Guarantee" is available for standard size no bigger than US14 items. Custom dresses cannot be returned for any reason and are final sale.
Please note the request on the after-sale problem shall be issued within 7 natural days after the item arrives at you, then package must be returned within 30 days from date of delivery.
New policy updated from all express companies from Oct 1st, 2021
Please report us the abnormal situation of the package within 30 days from date of shipping otherwise the Express refuse to pay any loss of package
Normal order: Around 30±5 natural days from date of confirmation.